Part 4: How carers can help in consultations

Carers can provide space and privacy for you to discuss sensitive issues:

• Some people feel uncomfortable discussing sensitive topics (such as the impact of treatment on sexual function, their bowel and bladder function, their mental health) in front of a carer.
• If you or your doctor needs to talk about something sensitive, you may prefer your carer to leave the room (although it’s perfectly fine if you want them to stay).
• Some people find navigating this situation to be a bit awkward. In this training, we have highlighted this to carers, and encouraged them to be open to leaving the consultation briefly so the patient can discuss personal issues with the doctor.

• If you are in a consultation with a carer and you would like to have a private conversation with the health professional, there are a few ways to manage it, depending on your relationship with your carer:

  • Openly stating to your carer “There are a few personal/sensitive/embarrassing things I’d like to discuss with the doctor, would you mind giving us a minute”.
  • Alternatively, you could make a reason for them to leave the consultation room. For example, asking for a glass of water or cup of tea.
  • Asking the doctor for their contact details and contacting them by phone or email separately. You can also arrange with them to include some private time in the next consultation for your discussion.