Guideline 5: Observing family relationships

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Title

Summary

Take notice of patient-family dynamics and take action if needed

  • Understand patient and family preferences for involvement.
  • Signs of dissatisfaction to look out for include the patient or family carer being interrupted, or appearing frustrated or overwhelmed.
  • If necessary, explicitly ask about patient and family preferences for involvement.
  • Remain alert to problematic patient-family carer relationship dynamics.
  • If dominance or conflict are detected, follow further guidance in Guidelines 11 and 13 of this program.

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