Guideline 3: Building rapport with carers
9 out of 9Summary
Establish and maintain a good working relationship with family carers
- Find out their name, relationship to the patient, and other relevant information
- Affirm the important role of the family
- Acknowledge the impact that cancer can have on the family
- Continue to recognise, listen to and respond to the family
Ensure that the patient remains the primary focus
- Avoid forming a coalition with the family carer that excludes the patient
- Include patients in discussions with the family carer
OVERALL COMPLETION
