Guideline 3: Building rapport with carers

9 out of 9

Title

Summary

Establish and maintain a good working relationship with family carers

Find out their name, relationship to the patient, and other relevant information
Affirm the important role of the family
Acknowledge the impact that cancer can have on the family
Continue to recognise, listen to and respond to the family

Ensure that the patient remains the primary focus

Avoid forming a coalition with the family carer that excludes the patient
Include patients in discussions with the family carer

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