Guideline 3: Building rapport with carers

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LEARNING OUTCOMES: In this section, you will learn practical steps to build a positive relationship with family carers. This unit includes an interactive video activity.

Introduction

Patients and family carers appreciate clinicians’ attempts to connect with the family carer 8,28-30. Even small gestures from clinicians can signal to family carers that they are welcome, accepted, and a part of the team.

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OVERALL COMPLETION

Guideline 3

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