Guideline 2: Encouraging carer attendance

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Specific strategies

Welcome and facilitate family carer attendance at consultations

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Click the buttons to reveal example phrases for enacting the strategies

  • Remind patients that family are welcome to attend consultations. 23
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"Some patients find having a family member attend the consultation as well to be helpful, particularly remembering information. You are welcome to bring a family member or friend to the appointment with you. Of course, it’s your choice though"

  • Ask if there are any barriers to family attending consultations (e.g. work/family commitments, geographical distance). 24
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Would you prefer your daughter to attend these consultations with you? Is there anything getting in the way of her coming?”

  • If barriers are identified, try to find solutions so that the family carer is able to be involved, e.g:
    • Offer to include the family via teleconference.
    • Offer to audio-record the consultation for the family carer to listen to later 22,25,26.

OVERALL COMPLETION