Guideline 10: Conflicting patient-carer treatment preferences

7 out of 14
Title

Specific strategies

Explore the patient's and family member's understanding of the situation and any concerns they may have.

  • Acknowledge the disagreement.
  • Explore how patient's and carer's understanding of the medical situation and treatment options.
  • Make sure that they both have an accurate understanding of the medical situation. 52
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“Before we talk about how to move forward with this decision, I’d like to revisit how each of you are understanding the cancer and our treatment options. [Patient] could you go first, then after [family carer] you could let us know if you have the same or a different understanding”.

  • Explore both patient and carer concerns about the treatment decision.
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[Explore concerns] “Now that we have clarified everyone’s understanding, I’d like to hear more about your concerns regarding [decision]. [Patient] what are your main concerns about [decision] [Family carer], can you tell us more about your concerns?”

OVERALL COMPLETION